Director I

This position is responsible for the core activities of a team; client service; and administrative recordkeeping including accuracy, timeliness, and documentation of communication. Other responsibilities include: sharing information with internal customers and bringing decision-making issues/problems to the Vice President; staff development, training, and performance plans; reviewing and ensuring uniformity within the team and among others in the department; and defining team objectives for prioritizing the workload to meet departmental goals.
REQUIREMENTS
4-year degree and five years related experience (three of those years supervisory) OR 2-year degree and six years related experience (three of those years supervisory) OR eight years of related experience (three of those years supervisory). Related experience in Retirement Services Administration or Operations is preferred. Must be an advocate and initiator for change and enhancements to ensure organization’s market competitiveness. Must have a desire to manage others in a team environment with the goal of continuous learning, quality improvement, and service skill development. Must have strong communication skills, be able to prioritize duties, multi-task, meet deadlines, work in a fast paced high volume environment with response standards, and have effective project management and implementation skills. Must have demonstrated leadership skills, group presentation skills, interpersonal skills, analytical skills, and be productive on the computer. Must be willing to work scheduled shift hours and additional hours as needed.