COLLECTION STRATEGY ANALYST

“In a relatively short period of time, Citigroup has become one of the industry's most powerful platforms for financial products and services. A key factor in this success has been our ability to attract some of the most talented people in any industry.

There's a wide range of opportunity here, both in our leading brand-name companies such as Citibank, Citi Cards, CitiFinancial, Primerica, Smith Barney, and Banamex, and as well as our businesses that carry the Citigroup name, such as our Global Corporate & Investment Banking Group, Global Wealth Management, and Private Bank.

Working at Citigroup gives employees the chance to create an exciting and wide-ranging career in one of the world's leading organizations. Our belief in employee ownership offers a unique experience in entrepreneurialism on a global scale, and an unparalleled geographic footprint enables our employees to work with and learn from a diverse group of colleagues whose insight, integrity, and commitment set the standard for success in our industry.

Citigroup is an Equal Opportunity Employer M/F/D/V.”


RCSA Process

Assist with managing and performing Risk Control Self Assessment functions to comply with Citigroup's Operational Risk Policy. Perform, oversee, and review RCSA testing; Obtain necessary portfolio data from published reports, business MIS contact, or personally select data using appropriate system; Test selected samples against established policies assuring controls are managing compliance; Analyze portfolio data to assess the operation's compliance/control; Compile findings and report issues to responsible business unit; make effective recommendations for improvement; Collaborate with various business units to revise RCSA testing programs deemed necessary



Corrective Action Plans

Assist business in writing Corrective Action Plans (CAPs) when tested samples fall outside allowable limits; Track CAPs, request resolutions and re-targets, maintain supporting documentation; Help resolve open issues resulting from business unit audit and regulatory examination; Report progress to local business unit and compliance management as assigned



Audit Preparation  

Review published procedures, criteria, policies, and reports applicable to area being audited; Assist in educating business about purpose and scope of audit; Work closely with each business to assure information requested from auditors is presented timely



Review Processes

Work with management to identify areas out of compliance and assist in determining and implementing adequate controls to mitigate risk or create a corrective course of action; Asses regulatory changes and advise business/compliance management of potential impact; Meet with business to develop new RCSAs to test identified risk areas against controls; Review procedures/process flows to ensure full compliance with company regulations and do not result in significant compliance related risk. Must be able to review the processes in the broad context of overall business, including evaluations of risk/reward tradeoffs, and the ability to anticipate issues not yet of obvious direct impact; Conduct or participate in compliance related business meetings to ensure risks are identified, controls are effective, and policies are followed. Participate in cross business reviews conducted by compliance management. Assist in maintaining information distribution system to ensure changes in regulations and Citigroup compliance policies are communicated to business unit staff in a timely manner; Conduct workshops in the business unit to ensure managers fully understand compliance requirements.

REQUIREMENTS


Experience:

Minimum experience requirement is 2 - 5 years in related business assessment

environment

Other General Information:

Computer Applications  

Excel, MS PowerPoint, Internet, MS Outlook, MS Word; Strong computer proficiency

Other skills, knowledge not otherwise listed:

Ability to analyze information from numerous sources

Excellent oral and written communication skills

Solid business knowledge

Ability to work with all levels of management and staff

Ability to overcome barriers by performing duties in a collaborative, non contentious manner

Ability to clearly and succinctly present facts so that the results are easily understood by the business

Must be confident and possess demonstrable knowledge of the operation being reviewed

Must lead department when new procedures are recommended to improve control/compliance

Well organized, detail oriented, efficient, and able to work independently and think critically

Excellent interpersonal skills and the desire to become part of a team to ensure full and complete adherence to all relevant laws and regulations

Ability to work with all levels of management and staff and in a matrix environment.

Supervision

Incumbent receives general supervision/direction. Incumbent reports to supervisor to get instructi...