CARD PAYMENT SUPV

Headquartered in Chesapeake, Virginia, Dollar Tree Stores, Inc. was founded in 1986. Since then through a strategically planned series of acquisitions and new store openings, our business has enjoyed rapid growth and today is the nation's largest single price point retailer, with nearly 2500 stores in 47 states.Concept: CARD PAYMENT SUPVDescription:
Summary of Position (Job Purpose)The Card Payment Supervisor is responsible for overseeing the financial and contractual processes related to Dollar Tree Stores, Inc.’s acceptance of debit, credit, and other card payment types, with supervision and review by the Director of Treasury Services. The individual will be involved in other analytical projects as required.
Principal Duties and Responsibilities
Ensure appropriate training, cross-training, feedback, and development is provided to associates supporting the debit/credit card function

Supervise the payment card associates in the performance of activities that include:

Daily matching of bank deposit information on the Chesapeake System for debit card, credit card, gift card, and electronic benefits card sales - balancing POS to processor and processor to bank file

Research and analysis of payment discrepancies - unmatched and duplicate reports

Develop/review trend reporting to identify possible fraud or operational issues

Interaction with IT personnel and card payment processor to research and resolve card payment issues

Track debit adjustments to determine cause and work with processor to implement solutions

Phone contacts with customers

Notification to Asset Protection re missing payments that may be due to fraud/theft

Monthly reconciliation of bank statements for card accounts

Monthly preparation of journal entries

Preparation of any work papers needed for auditors related to card payment fees

Maintenance of card payment type files

Understand card payment contracts and act as primary interface with internal IT personnel and card payment processor on financial, contractual, and internal control matters

Analyze and forecast fees (interchange, network, processor); identify cost trends and initiate troubleshooting and corrective actions

Identify opportunities to reduce costs and improve card payment processes (including information reporting). Participate in discussions with Dollar Tree operations and IT personnel, processor, networks, issuers, etc.

Manage and report on charge-backs and any missing payments, including reports to Asset Protection

Prepare monthly/quarterly reports for management to track and analyze sales and costs by tender type

Assist in implementation of new payment card programs

Maintain current knowledge of payment card industry - attend workshop sessions held by processor or other trade meetings to interact with peers on industry trends and best practices; educate Dollar Tree personnel (stores, IT, finance) regarding best practices

Develop annual budget for card payment costs

Ensure that SOX404 documentation is accurate and that desk procedures are complete and accurate

Perform miscellaneous duties and special assignments as neededMinimum Requirements/Qualifications
College degree or equivalent relevant banking / treasury / payment card experience

3-5 years financial experience

Ability to handle confidential information appropriately

Excellent computer skills

Excellent planning and organization skills

Excellent analytical skills

Excellent communication skills

Intermediate level query, electronic spreadsheet, word processing, and graphics software experienceDesired Qualifications
Previous payment card experience

Previous banking or treasury experience

Previous supervisory experience

Job Requirements
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