Facility Services Coordinator - Memphis

Ernst & Young, a global leader in professional services, is committed to restoring the public’s trust in professional services firms and in the quality of financial reporting. Our 107,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on auditing, accounting, tax, and transactions. We strive to help all of our people achieve both their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized by organizations such as Fortune, Working Mother, and Training magazine, Ernst & Young continually strives to be a great place to work.
Job Description:
The Office and Facility Services Coordinator is an integral part of Ernst & Young's Facilities and Hospitality Services Team and is a pivotal force in the management of facilities-related activities as well as Records Management. Responsibilities A primary responsibility of this role is to oversee Records Management for Ernst & Young office. Coordinates various facilities services functions at Ernst & Young sites ensuring that consistent, quality, and cost effective services are provided. Provides expertise to ensure that Ernst & Young assets and image are protected by maintaining a safe, functional and productive work environment. Ensures high quality service is maintained through customer focused staff. May supervise facilities support staff (internal, vendor and contractors) in maintaining safe and clean physical environment. May supervise and coordinate the work of support services staff who provide central files services, mailroom, shipping/receiving, etc. May monitor and evaluate performance of facilities and office services staff. Helps identify opportunities for staff development, cross training, etc. Possesses an in-depth knowledge of work routines and procedures related to facilities and office services support functions. May prepare or assist in the development of the annual budget. Ensures that department operates within its budgetary guidelines. Ensures firm standards are maintained. Makes process improvement and expense management recommendations. May coordinate with appropriate purchasing resource for vendor selection and bid process. Ensures compliance with firm's procurement policies. May act as a liaison with vendors for equipment service and repairs. Liaisons with building management and outside vendors on minor issues/projects related to HVAC, construction, moving, etc. May review and prepare invoices for approval and payment processing. May coordinate minor construction (including associated furniture, technology installations, vending services, copiers, boxes, equipment etc) and configuration projects. May participate in larger projects with the firm’s National Real Estate group. May manage and maintain floor plans and construction drawings including “as built” drawings of the new construction and/or modifications. Acts as liaison with Technology Support Services in the delivery of telecommunications and system support; which encompasses all moves and changes of telephone and systems including PCs, printers, copiers, and fax machines. May be responsible for site seating/stacking plans. May assist with planning and coordinating internal and external moves, including associated furniture, technology installations, vending services, copiers, etc.Ernst & Young LLP, an equal opportunity employer, values the diversity of our work force and the knowledge of our people.
REQUIREMENTS
Qualifications: To qualify, candidates must have: a bachelor’s or associates degree preferred approximately 3-5 years related experience experience in records management and facilities management in a corporate setting preferred previous management/supervisory experience a plus exceptional customer service skills outstanding interpersonal and communication skills, and the ability to effectively interface and team with personnel at all levels dependability, excellent organizational skills, business maturity, enthusiasm and a positive, professional attitude a strong work ethic including the ability to recognize when a job needs to be done and the ability to do it completely, assuming responsibility for total quality sound business judgment and initiative in determining the approach or action to take in non-routine situations demonstrated ability to handle administrative details and routine day-to-day issues independently, assuming responsibility without direct supervision This professional must be available for overtime, as needed, and have an excellent prior attendance and punctuality record.