Customer Service Specialist

MARKET LEADER SEEKING CUSTOMER SERVICE SPECIALIST
*Are you a team player with a desire to learn?
*Are you a hard working, diligent individual, seeking an entry-level position?
*Are you interested in making a big impact in a rapidly growing company that serves Fortune 500 accounts?

If so, then please read on…

THE COMPANY:
ICG Commerce (www.icgcommerce.com) is the market leader in the rapidly growing procurement outsourcing market. The company is exclusively focused on helping its customers (Nordstrom, Goodyear, Delta Air Lines, AVAYA and many other leading companies) reduce costs and improve competitiveness through procurement excellence.

THE POSITION:
As a leading services provider, ICG Commerce is committed to delivering exceptional customer service through exceptional people. To this end, we are seeking a Customer Service Specialist willing to learn all aspects of purchasing and procurement. Our goal is efficiency in the purchasing process with execution at the lowest total cost while ensuring overall customer satisfaction. Therefore, we are looking for highly motivated individuals who thrive on challenge and delivering exceptional results.
REQUIREMENTS
If you have excellent customer service, communication, analytical, and problem-solving skills, then you are the type of individual we are looking for.

THE IDEAL CANDIDATE WILL HAVE:
*A bachelor’s degree preferred, but not required
*Computer Skills – Microsoft Word and Excel
*Communication Skills – Excellent Verbal and Written
*Previous ECommerce and Procurement Experience a Plus

The company is seeking Philadelphia based candidates. Re-location packages are not available.

WHY ICG COMMERCE? ICG Commerce employees have the opportunity to:

·Work with and learn from exceptional people at all levels - ICG Commerce is committed to hiring and developing great people who have a passion for excellence and a commitment to continuous improvement.
·Create genuine and meaningful value for customers - ICG Commerce has a proven track record of helping leading companies not only save millions of dollars and but also hundreds of jobs
·Grow and develop professional capabilities at a swift pace - Employees have the opportunity to work with a variety of clients, benefiting from exposure to a number of industries and business functions.
·Have a visible impact on company performance –Employees are encouraged to identify opportunities to improve customer relationships and our company and to take action. These contributions are visible to and recognized by all levels of the organization.

ICG Commerce also offers employees a competitive compensation package including health, dental, and vision insurance, 401(k) plan, tuition reimbursement and other benefits.

ICG Commerce is an Equal Opportunity Employer and does not discriminate in hiring or employment against any individual on the basis of race, religion, color, creed, gender, national origin, ancestry, age, marital status, citizenship, physical or mental disability, veteran status, sexual orientation, or status within any other group protected by anti-discrimination laws.