Telecom Engineer

DESCRIPTION Our client's industry relies on fast-paced technology and they are currently one of the top leading data and voice communication providers in the world. Serving millions of customers worldwide; they were named as one of Fortune Magazines "Most Admired Companies".

This recognition has been maintained by a history marked with consistent expansion, innovation, growth and success. It is also due to the ability to retain its talented, diverse and growing workforce. In this era of expanding communications and entertainment our client offers their employees challenging and rewarding career opportunities!
REQUIREMENTS


Project Location:
This project is a CONTRACT-TO-HIRE role located in Bridgeton, Missouri.

Project Description:
Candidate will be responsible for providing 24x7 network operations support for our client’s ISP and Business Service Applications Platforms. Responsibilities include, but are not limited to, the remote monitoring, troubleshooting, and maintenance of Unix servers, operating systems, applications, Oracle data bases, and IP networking to maintain 99.9+% uptime in an active production environment. This position partners with the Tier 3 Technical Support Group to manage services, troubleshoot system problems that may impact service availability, and develop long term fixes that will prevent service affecting failures from occurring. This position is also responsible for assisting the Technical Support group in performing scheduled maintenance and deployments on production systems. This position must manage multiple simultaneous troubles.

This position reports directly to the Operations Manager and quite often works independently as well as a member of a larger team. This position works all shifts, weekends, and holidays on a rotational basis.

REQUIREMENTS

Job Description:
The position will be required to identify and troubleshoot complex, potentially service impacting conditions which require a broad and/or deep level of advanced technical knowledge. As well as managing hardware, Operating Systems, and application troubles, this position also is responsible for troubleshooting and resolving single customer troubles that are due to network or application issues. Single customer issues are referred to this position by the Tier 2 technical teams within the various Customer Care organizations. This position does not work directly with end user customers, it works with the Tier 2 technical teams within the customer facing organizations. This position is required to partner with the Technical Support Group to determine root cause information and document such, perform planned maintenance for all hardware, applications, data bases, and networking elements managed by the IP Server Group. This position is accountable for the successful completion of documented changes and for overseeing the efforts of all involved organizations.


Required Skills

UNIX Sun Solaris

Veritas

Redhat Linux

TCP/IP

Shell/Perl Scripting

Cisco Routers

Switches

Servers

Verbal Communication Skills

Written Communication Skills


Careerbuilder search terms:
Engineer, Telecom, Telecommunications, Unix, Sun, Solaris, Sun Solaris, VERITAS, Linux, Redhat, Redhat Linux, TCP/IP, Shell Scripting, Perl Scripting, Scripting, Cisco, Routers, Switches, Servers, Permanent, Hire, maintenance support, networking, troubleshooting, oracle, oracle databases, data bases, isp, cable isp, tier 3



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