Tech Production Engineer

JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients.


If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website: www.jpmorganchase.com.


The Tech Production Engineer will provide operational leadership to 1st level support and provide second level triage and project support to the bank's business applications, job scheduling, file transfers, and data loads. This includes: code promotion, incident management (problem determination and recovery), user management, security access and controls, work order management, event console management, job scheduling and execution, file and database table management, transfer/load/extract data management, workload management, output management, media management, and application wellness checks, performance management, capacity management, application and business data recovery, business continuity (BCP), and disaster recovery (DR).

Develop and document process flow detailing functions and accountabilities. Identification of areas where efficiencies can be gained using proactive approach through collection and analysis of metrics. Automation of various operational functions.
REQUIREMENTS
3-5 years experience utilizing scheduler software such as TWS or Platinum, and file transfer software such as Connect:Direct, RJE, or FTP. 3-5 years experience in developing detailed process workflow with automation orientation. 5 years experience in developing 'proactive' processes designed to alert/eliminate problems before they escalate to an issue. 3-5 years experience using UNIX scripting commands such as ksh and perl. Knowledge of the business processes that are supported by the work flow. Excel, PowerPoint, Access and Word. 5 years experience with Oracle & SQL.
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V