Systems Support Engineer

Status: Full Time, Employee

Job Category: Computers, Software Relevant Work Experience: 2+ to 5 Years

Career Level: Experienced (Non-Manager) Education Level: Bachelor's Degree

Job Description:
This is a full-time, direct hire position with benefits: no corp to corp or third party resumes will be accepted. Only candidates interested in this type of position should apply. Due to the large volume of responses, we will respond only to those candidates whose experience and qualifications most closely meet the position requirements. There is no relocation with this position so preference will be given to local candidates.

Covansys has the people, the processes and the passion to succeed.

Do you have the technical expertise and passion to succeed? Are you ready to work for a company that will allow you to grow and use your skills to meet the unique challenges of the fast-changing technology world?

If you answered yes, Covansys may be the place for you!

Covansys, a leading global IT consulting firm, is looking for talented people who understand the technology challenges facing enterprises today. It takes a unique team of people coupled with a company with experience and vision to help clients navigate the ever-changing technology world.

Since its inception in 1985, Covansys has rooted itself in high-quality software development principles and an unwavering commitment to delivery. These twin strengths enable Covansys to adapt smoothly to the rapid evolution of technology while maintaining constant focus on the changing business needs of our clients.

When you become a member of our global team of more than 4,800 professionals, you'll have the opportunity to fast track your career by leveraging the experience, the vision, and the worldwide scope of a rapidly growing technology services company.

Do you have the passion to succeed? Job Summary
Support Windows desktop, development and production server environments. The environments consist primarily of Windows servers with a small percentage of Linux and Unix.
This position will perform administration and support of the development and production server. Work with all internal projects and our customers for system setup, configuration and ongoing support.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Identifies and initiates resolutions to client problems and concerns associated with hardware and software. Logs and documents issues and resolution in the issue tracking system. Maintain current expertise with rapidly changing technology. Provides third level desktop support. Provides support for Windows servers in development and production. Involved in software evaluation, testing and deployment Work with projects to offer technical recommendation and implement solution. Available on call 24hrs (excluding vacation) to provide technical support. Support Citrix systems.

Contacts
Contact with Covansys development teams and IT staff, customers and 3rd party vendors.

Qualifications Minimum 5 years of recent experience supporting production environments Strong verbal and written communication skills with a focus on both internal and external customer service Strong problem solving skills

Preferences MS Windows Servers and Citrix experience AIX and SUSE/Redhat Linux experience
Working Conditions
Working conditions are normal for an office environment. 24X7 on call production support. Position is located in Overland Park, KS.
Education
B.S. in Information Technology, Business or related field preferred. Certifications and experience may substitute.

Join the Covansys team.

Our employees are our most important resource. Therefore we offer an extremely competitive compensation package which includes medical, dental, and vision coverage; company matching 401K; education assistance; company-paid life and disability insurance; and paid vacation.

For more information, visit our website at www.covansys.com or contact our recruiter listed below.

Covansys is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.
REQUIREMENTS
See job description for more detail