Sr Tech Support Engineer I

Job Description:Resource Manager responsibilities include performing at an operational position that ensures the systems are properly configured for maximum availability, optimal processing performance, and maximum data transfer by tracking system and networks throughput.Monitor processing system health and status; communicate and document processing system faults and initiate the monitoring of maintenance activities; analyze system metrics and prepare system performance problem reports.Additional responsibilities may include correction and update of documents, contribute to, or make, presentations, attend meetings and reviews, analysis of customer requests to determine needs and recommend appropriate configuration, equipment and software changes to satisfy requests, and training of new Resource Managers.Must be able to communicate technical issues with junior and senior level team members in addition to external customers.This position requires shift work; must be willing to work 8 and/or 12-hour shifts, rotating through days, nights, weekends, and holidays. May be called upon to work overtime.US CITIZENSHIP IS REQUIREDCURRENT AND ACTIVE TS/SCI with CI Poly Clearance RequiredBasic Qualifications:Must have at least 4-6 years of experience in the following areas.Experience in data processing systems resource management.Familiarity with operations of large data processing computer systems.Demonstrated ability to work as a member of an integrated product teamStrong written and oral communication skills, strong problem solving skills and an ability to work in an environment that is occasionally highly stressful and dynamic.Professional and positive attitude; willingness to learn and be innovative.Self-starter with initiative and independent judgment for assisting team members.Ability to stay organized and to manage multiple high prioritiesExcellent interpersonal skills.Ability to develop procedures for consistent work performance.Effective interface with senior-level leaders and external customers.Manage and prioritize large quantities of information.Ability to work with time constraints and adapt with changing situations.Desired Skills:
REQUIREMENTS
Working knowledge of all or some of the following: Sun Microsystems computers and products ( Sun Management Center ), networks SAN technology, HP Open View, Vantage Point Operations, Veritas ClusterServer (VCS), UNIX, and Oracle databases. Relational database would be a plus such as SQL and DB2.Knowledge of large scale data processing operations.Six Sigma practical knowledge and/or project experience desired (formal Six Sigma training or certification preferred).Required Education:Bachelors Degree or equivalent experienceRayJobs additional information:The Space and Airborne Systems (SAS) segment, headquartered in El Segundo , California , provides electro-optic/infrared sensors, airborne radars, solid state high energy lasers, precision guidance systems, electronic warfare systems, and space-qualified systems for civil and military applications.SAS is a leader in the design and development of integrated systems and solutions for advanced missions. These include: unmanned aerial operations, electronic warfare, active electronically scanned array radars, airborne processors, weapon grade lasers, missile defense, and intelligence, surveillance and reconnaissance systems.Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans status, sexual orientation, or any other protected factor.