Project Specialist IV - Field TAC Engineer

Honeywell is a diversified technology and manufacturing leader of aerospace products and services; control technologies for buildings, homes and industry; automotive products; power generation systems; specialty chemicals; fibers; plastics and advanced materials.

The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you’re flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport.

Based in Morris Township, N.J., Honeywell employs approximately 100,000 people in 95 countries. Its shares are traded on the New York Stock Exchange under the symbol HON, as well as on the London, Chicago and Pacific Stock Exchanges. It is one of the 30 stocks that make up the Dow Jones Industrial Average and is also a component of the Standard & Poor’s 500 Index.



Honeywell Process Solutions (HPS) is a $1.6 billion strategic business unit that improves the productivity and profitability of industrial facilities on every continent around the world. HPS offers a full range of automation and control solutions to key vertical markets, including Energy, Pulp & Paper, and Chemicals/Pharmaceuticals, and develops/markets industrial automation systems and advanced software applications. Competitive salary and excellent benefits await the successful candidate.



The Field Technical Assistance Center Engineer will have a primary responsibility for providing both on-site and remote technical support, primarily focused Fieldbus Foundation, to our internal and external customers. Responsibilities will include providing design reviews, and implementation problem resolution for new Experion PKS project deployments. An important responsibility of the position will be the feedback on problem resolution and lessons learned into the organization via discipline communities and Siebel. The Field TAC Engineer, as a member of Project Operations, will provide the link between the project team, Phoenix TAC and Development Engineering. The Field TAC Engineer will be expectd to have both strong technical skills in Foundation Fieldbus and strong customer interface skills. The position will be a rotational assignment with rotation periods of 5-7 months, followed-by (re)assignment to a Projects team, and will include an initial 2-week period with the Phoenix TAC. It is expected that up to 90% travel will be required. The Field TAC Engineer may be located anywhere in the Americas.



Major Areas of Responsibility:


Ensure customer satisfaction through timely identification, effective problem management and timely resolution of customer problems.


Team with and work with team members as requested to assist in identifying the appropriate steps to be taken in problem resolution.


Work with the TAC and management to set priorities on critical problems and situations and escalate issues appropriately.


Assist in continuous improvement actions for which the team is responsible and assist in the implementation of those items deemed appropriate.


Create and promote the submittal of technical items for the engineering discipline communities, TotalPlant Support Online and for the Customer Resource Manual (CRM), including the creation of Siebel Solutions.


Timely and accurate record keeping of work performed to ensure tractability of actions provided to the customer in resolving of problems.

Working Relationships:
External: Direct customer contact, either on-site or remotely, for the resolution of complex Experion PKS implementation problems
Internal: Interaction with people on all levels in HPS , project execution teams, TAC and development engineering.
Job Requirements

Knowledge and Experience Required


Current Foundation Fieldbus design and implementation experience.


Strong Experion PKS design and implementation skills preferred or other vendor DCS.


Self-starter with ability to work independently and as part of a team, demonstrating sound business judgment, in fast moving environment.


Identifies and implements process improvements


Excellent problem solving, decision making, organizational and interpersonal skills.


Proven ability to deal tactfully and confidently with internal and external customers at all organizational levels in independent and often stressful situations.


Thinks strategically, critically and analyzes details for achieving program objectives and exercises sound business judgment on a consistent basis.


Proven ability to prioritize work and coordinate multiple tasks within time constraints.


Ability to travel up to 50%, often with short notice.



Professional Skills / Education


Technical degree in engineering, minimum 2 years project engineering experience with Honeywell.



Behavioral Competencies


Self-learner and self-empowered


Influencing others/Leadership


Global attitude and mindset


Team work and collaboration
Planning and organization

If you are a dynamic, successful, driven professional, Honeywell is the company that will further your experience and career growth. We offer a highly competitive salary, comprehensive benefits including, full Medical & Dental, 401k, Pension, Tuition reimbursement, etc.


To learn more about Honeywell and our other career opportunities, please visit our website at