Operations and Training Manager

Position Title: Operations and Training Manager

Basic Function: Direct the overall operations; responsible for scheduling instructors, classroom, and resources necessary to deliver training and business operations.

Principal Responsibilities:

* Direct, Supervise, and develop the Operation and Training Department personnel to ensure a highly motivated and efficient staff
* Create the trimester schedule. Coordinate timely publication and distribution.
* Observe and evaluate instructor performance and initiate appropriate corrective actions and reports as required.
* Supervise the hiring of instructors as necessary to carry out program requirements.
* Approve on-site training requests. Evaluate requests and coordinate with Operations/Training Team to meet client requests.
* Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training
* Assign instructors and other resources considering the student demand and objectives approved by the Owner. Approve independent instructor contracts/engagements.
* Monitor on-site training delivery costs.
* Support Sales Department, providing knowledge of all available classes and working to accommodate clients’ special needs.
* Develop, administer, and is accountable for the departments operating budget.
* Assume responsibility for the department equipment and supplies, establishes reasonable procedures and controls to protect assets from damage and theft.
REQUIREMENTS
Position Qualifications:

* Bachelor degree, emphasis in education or computer science is preferred.
* Two or more years of management experience is preferred.
* Computer literate and able to demonstrate proficiency in software application required in the performance of job responsibilities.
* Must possess excellent leadership abilities; be able to consistently make intelligent decisions under pressure, possess good judgment, initiative, good job attitude and be dependable; possess excellent organizational abilities and must be able to deal effectively with people; possess good analytical skills. Ability to work under pressure and deadlines is essential.
* Effective oral, write and interpersonal communication skills are imperative.