Field Engineer III

Technology Field Engineer III Providing on-site custom- er service and technical support in a 24/7-field service environment, you'll be responsible for maintaining and repairing our technologically advanced printing systems,including pre-& post-processing equipment. You'll also: Perform preventive maintenance on customer equipment Troubleshoot and resolve hardware/ software/network problems Manage parts inventory and territory Record and maintain service documentation Establish and maintain excellent customer relations Oversee and assist with installs Communicate and coordinate w/other departments to ensure customer satisfaction Requirements: Minimum 2 years experience in technical field support within a mainframe or print server printing environment servicing complex, electromechanical devices, or in a directly related role or work environment High school diploma or equivalent A+ Certification Education in electronic/ computer component repairs or equivalent work experience a plus PC diagnostic program skills Microsoft Office and printing systems service software proficiency a plus Operational knowledge of testing/diagnostic equipment Excellent communication and customer service skills Available to work on a 24/7 basis Valid driver's license If you meet the above qualifications, please apply online for Job Code 6301 at: www.oceusa.com Oc North America, Inc. EOE M/F/D/V

Source - Fort Wayne Newspapers
REQUIREMENTS
Please refer to the Job Description to view the requirements for this job