Engineer-Sys Perf

The Engineer - System Performance is responsible for improving hourly system performance and optimizing the regional cellular system; reducing Lost Calls and Ineffective attempts; and delivering regional baseline results. Other responsibilities include: troubleshooting and resolving system problems that include, but are not limited to, handoff failures, frequency related issues, intermodulation, poor originations, radio and network blocking, high CDMA FER, poor EC/IO, low data rate and data capacity; troubleshooting and resolving customer service issues in a timely fashion; developing translations for new cell sites, cell site modifications, cell site re-homes, carrier additions, cell site upgrades or modifications as well as for new switching equipment; verifying and optimizing new network equipment to meet or exceed original network configurations; and providing test services in support. Proactively conducts long term planning to ensure long lead performance solutions are tracked and included in network upgrades/redesigns, and ensuring network performance maintains consistency with changing requirements and needs of the business. Supports RF design in the development and approval of new cell site search area locations as required for traffic needs, baseline needs, and other performance issues; and leads projects by coordinating teams; developing schedules; identifying action items; and completing deliverables on time and under budget.
Job Requirements
Qualifications:

Bachelors degree in Engineering or Computer Science or equivalent work experience required Master's degree a plus

Experience or course work in RF, cellular or telecommunications industry

Demonstrated knowledge in one or more of the following platforms and/or technologies:
oSystem Performance including: RF System Optimization techniques for voice and data for Nortel, Motorola, and/or Lucent infrastructure
oSystem Design including: AMPS, CDMA, CDPD, 3G - Voice cells infrastructure including: Lucent, Motorola, Nortel, CDMA data
oTelecom experience including: T1, DACS, OMP
oVoice switch infrastructure including: Lucent 5E and ECP, Motorola MGX, and Nortel MTX
oOperating systems and applications including: UNIX, Windows, MS Office
oWireless data service including: CDPD, CDMA, CSD, STP, RF Fingerprinting - Analog, CDMA, Flexent Modular cells (CDMA & PCS), RMT software, and 3G technology
oTest equipment including: T-Birds, DataPro, pilot scanners, baseline equipment, spectrum analyzers

Ability to demonstrate proficiency in office computer applications: Excel, Word, PowerPoint, and Access

Ability to demonstrate good analytic, interpersonal, and communication skills

Ability to demonstrate good troubleshooting skills

Ability to demonstrate performance stability by performing the job functions with general guidance, and understanding the job and department's expectations and goals

Ability to demonstrate decision making skills by making appropriate use of available information and data; making sound decisions with some support from Manager; and being responsible for specific projects or definable portions of larger projects or processes

Ability to demonstrate leadership skills by being committed to excellence; demonstrating company values and policies; initiating action; accepting responsibility for results; and making quality decisions

Ability to demonstrate flexibility by attempting alternate solutions to resolve issues, and adjusting to a dynamic, changing business environment

Ability to demonstrate organizational and planning skills by developing and completing concise project plans, and completing projects in a methodical fashion

Ability to demonstrate good communication skills by communicating, verbally and in writing, in a clear and concise manner; listening attentively; applying appropriate grammar; and integrating large volumes of information from multiple sources

Ability to work flexible hours and support night or weekend work as needed

Overnight travel may be required

A valid drivers license will be required

It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

With 54.8 million customers, Verizon Wireless is known for its reliable network and award-winning customer service.
We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting
edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be
our most valuable asset.

As part of our team, you'll join a group of over 60,000 professionals dedicated to providing the best overall
wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network
engineering, marketing, accounting and any number of supporting professions that are necessary to a large
organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and
determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest
goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and
you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies
for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100
Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon
Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

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