Social Services Director/Admissions Director

Welcome to Genesis HealthCare! We're setting the standard for clinical excellence and responsiveness in meeting the unique needs of every resident and patient in our care. We're focused on becoming the recognized leader in clinical quality and customer satisfaction in every market we serve.POSITION SUMMARY: Social Services/Admissions DirectorAdmissions Director:The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals.The Genesis HealthCare Social Services Director will abide by and practice according to the Genesis HealthCare Social Services Policies and Procedures Manual, state and federal guidelines, and the National Association of Social Workers’ “Code of Ethics.” Social service functions include, but are not limited to: social services staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development, and community relations.RESPONSIBILITIES/ACCOUNTABILITIES:1. Plans and directs a comprehensive social services program which provides for support services for customers and families;2. Participates in an interdisciplinary team approach to better serve the needs of the nursing center population;3. Provides for therapeutic intervention to help customers cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about institutionalization and separation from family/community, physical and emotional loss;4. Maintains written documentation in the customer medical record per the Company’s policy – Refer to Genesis HealthCare Social Services Policies and Procedures Manual: State and Federal Guidelines;5. Performs an initial evaluation/assessment of each customer’s biopsychosocial needs to be placed in the medical record. Written documentation, at least quarterly, is required for each customer. Active cases require ongoing written documentation. For required written documentation, Genesis, State and Federal Guidelines are to be followed;6. Develops social service component of the customer’s plan of care identifying specific problems, goals and approaches. Participates in and coordinates per Center policy, interdisciplinary care planning conferences at time of admission and at prescribed intervals, thereafter in order to help develop and revise the overall plan of care for customers. Ensures and documents that customers/families have input into the care planning process.7. Acts as a liaison/advocate between customers, families, outside agencies, and the Center Administrator to ensure that the customer’s rights are maintained;8. Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends council, etc.);9. Assumes the role and function in admission coordinator for the absence of the Admissions Director;10. Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of the HealthCare Centers’ Administration;11. Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required;12. Facilitates discharge planning including the development of an organized discharge plan for all customers;13. Concerns his/herself with the safety of all Center customers in order to minimize the potential for fire and accidents. Also, ensures that the Center adheres to legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the Center’s fire, safety and disaster plans and by being familiar with current MSDS;14. Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights;15. Performs other duties as requested.Job Requirements
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:1. Master’s Degree or Bachelor’s Degree in Social Work preferred. May also have a Bachelor’s Degree in a human services field including, but not limited to, Sociology, Special Education, Gerontology, Counseling and Psychology.2. Needs to posses any certifications/licensures required by State regulations.Admissions Director:SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:1. Minimum of three (3) years experience in a healthcare setting.2. Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred.
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