Program Manager-Rochester, NY

The Program Manager will manage and oversee the operations and instructional programs of multiple sites (schools and/or community-based centers) within a geographic area. Responsibilities for all related site management activities include: hiring, training, and managing staff; conducting instructor observations, managing clients, developing business, and overseeing educational quality. The Program Manager is responsible for collection, quality control and reporting of all student attendance forms and distribution of program results to parents, principals and the appropriate Education Station managers, and will assist management in meeting educational, contract and financial goals.ESSENTIAL JOB FUNCTIONSEstablish and maintain appropriate client relationships with teachers, educational specialists, school administrators and parent/teacher organizations in assigned areas.
Assist in the sign-up, enrollment, and conversion process for eligible students in the geographic areas of assigned sites.
Ensure all enrolled students are pre-tested.
Plan and execute timely and thorough start-up actions and activities for all programs and assigned sites.
Recruit and assume oversight management of all staff for assigned sites. This includes timely and thorough on boarding, training, testing, and coaching, and payroll related actions for instructors, OSAs, Site Aides, Lead Teachers, and Site Coordinators.
Conduct timely and thorough site observations and corrective actions to ensure compliance with education quality standards and contracts for assigned sites.
Ensure completion and execution of student plans for all students in assigned sites.
Collect, inspect, and report all student attendance and program results to clients and management in specified time frames.
Assist in administering ASAs, conducting Instructor/site observations, and substitute when necessary.
Assume oversight management of scheduling site staff and student/teacher ratios
Assist Area Mgr/Regional Director to ensure P&L management goals are met or exceeded.
REQUIREMENTS
BA and 5 yrs experience in related areas of education and/or business.
Minimum 3 years prior experience managing staff, operations and budgets.
Ability to quickly build rapport in the local community, area faith-based organizations and school administration to encourage student enrollment/retention manage client satisfaction.
Proven track record in containing costs and implementing cost savings measures.
Proficiency with Microsoft office (Word, Excel) and ability to execute report maintenance, record keeping, and budget management
Willingness and ability for up to 60% local and area travel.NOTE: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and duties.We are proud to be an Equal Opportunity Employer.