Manager of Center Operations - Bethesda

Kaplan Test Prep and Admissions (www.kaptest.com ), a division of Kaplan, Inc., is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan Test Prep and Admissions is the world leader in the test prep industry and has served millions of students in nearly 70 years. With 3,000 classroom locations worldwide, a comprehensive menu of online offerings and a complete array of books and software, and private tutoring options, Kaplan offers preparation for more than 60 standardized tests in the U.S. and the U.K., including entrance exams for secondary school, college and graduate school, as well as English language and professional licensing exams. Kaplan also provides college and graduate admissions consulting services, as well as after-school learning programs for K-10 students through its SCORE! centers. Additionally, the division’s K12 Learning Services unit is a leading nationwide provider of a broad range of academic intervention and support programs for school districts seeking to meet the demands of No Child Left Behind (NCLB). Kaplan is a wholly owned subsidiary of The Washington Post Company (NYSE: WPO - News).

Join our team as a Manager of Center Operations in Bethesda! Take your retail management experience to an entirely different level by servicing students in an educational environment! This position requires the ability to manage a P&L, to develop, lead, and motivate a team, as well as create opportunities that drive growth and business results.

Responsibilities:

- P&L management.
- Revenue growth by developing and implementing local marketing programs.
- Delivery of service/operations ensuring student satisfaction.
- Staff management including hiring and training of center managers, teachers, and additional staff members.
- Supervision of administrative tasks such as payroll, accounts receivable, and enrollment management.

Requirements:

- Bachelors degree; MBA preferred.
- Ability to manage P&L.
- 3+ years of demonstrated ability to manage in a service-oriented environment, preferably in retail.
- Experience in sales/marketing coupled with direct staff management and business development.
- Strong entrepreneurial spirit.
- Passion for customer service and business growth.
- Strong leadership and team motivation skills.
- Problem solving, decision-making and creative thinking abilities.
- Some local travel is required.
- Ability to work occasionally during evenings and weekends.

If you have a passion for education and business, please e-mail your resume, cover letter, and salary information to: [Click here for email] (Attn: 3439BR/KF11/0304/MB)

Please visit our website at www.kaptest.com and www.kaplan.com for more information about our company.

Kaplan is an Equal Opportunity Employer.
REQUIREMENTS
See job description above.