Customer Service DH 4123

Kelly Services is currently recruiting a Direct-Hire candidate for one of our very prestigious customers in the Piscataway NJ area.

Ideal candidate will posses the following skills and abilities.

Customer Services Coordinator working in and import/export environment. You will provide the main entry point for all shipping from their clients. You are responsible for the tracking of a shipment from the time it is booked until it is delivered and for dealing with customers' questions and information needs during that part of the shipping process. Even though problems dealt with may be similar, people in this work role find every day different from the rest, and the non-stop activity can create a fairly high stress level; these aspects makes the work both interesting and challenging.

Major responsibilities are:
Creating bookings and accurately assigning rates
Identifying the route that will move containers from the beginning to the end location
Checking with start depot to determine equipment availability
Addressing customer problems
Communicating with sales people to assure specific customers' accounts are handled appropriately
Coordinating with terminal operations to assure efficient and effective handling of shipments
Communicating with world-wide offices to track shipments

You MUST posses excellent communication skills the ability to work in fast paced environment work well under pressure as well as have proficient computer skill sin Word, Excel and the internet.

Salary: $38,000-$42,000 based on experience
Benefits: Robust
Schedule: Monday-Friday 8:30-5:30 some OT required

If you have the above qualifications and are looking for GREAT opportunity please submit your resume to: