Tech Support

Classification: Full Time Compensation: $38,000 to $48,000 per year Small private IT Services company based in Boston is looking for a mid level Tech Support person with great customer service skills to join their team, and depending upon experience level, manage up to two others. Candidates should have 2-3 years experience in a tech support role and be very comfortable working primarily over the phone and through emails. The successful candidate will have excellent communication skills and outstanding troubleshooting capabilities. Must be diligent in documenting cases and following up with customers promptly. Full time role (40+ hours week). Casual, but fast paced work environment located in downtown Boston.With more than 100 locations in North America, Europe, and Australia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for IT initiatives ranging from Internet development and multiplatform systems integration to network engineering and technical support. Robert Half Technology offers online job search services at