LMS System Administrator

Classification: Full Time Compensation: $55,000 to $65,000 per year This position is accountable for overall system management responsibilities related to the Global Learning Management System (LMS). Act as the primary support contact and authority for technical & functional LMS related issues. Assure effective and efficient operation of the LMS to meet end users needs. Continuous improvement in the development and utilization of enhanced features that will allow business objectives to be met.Key ResponsibilitiesSystem Management & Maintenance. Responsible for the overall management and maintenance of the Learning Management System. Develop processes and define scope of the user management function for all portal and user options, permissions and settings. Address technical bugs and other system issues from identification through resolution. Communicate with LMS software vendor (Learn.com) to articulate system requirements and contraints. Responsible for managing system integrations and all new version releases. Conduct user acceptance testing. Serve as the key technical resource on system projects from inception to rollout.
Enhancement & Feature Utilization / Development. Master all administrator and user module functions within LMS. Lead projects to drive feature utilization within modules / portals. Develop business rules in system functionality for all new feature implementations. Manage and track all feature request issues and communicate to LMS software vendor (Learn.com). Develop customized reporting to assist administrators, users and management with business decisions.
Support. Provide direction regarding proper procedure and usage of the Learning Management System. Support all back-end team members (global training administrators) in the functionality and management of Learning Portals. Assist front-end users (Customers & Service Engineers) on the basic usage of Training Portals. Proactively conduct training programs for back-end and front-end users. Work with Content Development Manager in managing and maintaining WBT functionality and Portal. Create monthly business reports, evaluate and monitor system effectiveness and activity.With more than 100 locations in North America, Europe, and Australia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for IT initiatives ranging from Internet development and multiplatform systems integration to network engineering and technical support. Robert Half Technology offers online job search services at