Design Planner, Advanced Concepts & Technology (AC&T)

The Concept Studio is a multi-disciplinary group within Pitney Bowes chartered with creating innovative product and service concepts that will enable Pitney Bowes to grow within the mail and document management market and expand into new adjacent businesses. Our current team of anthropologists, technologists and designers collaborate with existing lines of business in fast-paced innovation projects to discover unmet needs and rich market opportunities and to translate those insights into tangible B2B product and service innovations.





We currently have an opening for a Design Planner with experience identifying and shaping new business opportunities. If you are a highly motivated researcher with strong skills in design planning, user research, and business development, we would like to hear from you. You are an entrepreneurial-type who thrives at collaboration in small teams and has a demonstrated ability to facilitate design process.





Primary Responsibilities

Lead small innovation teams from opportunity exploration through concept development

Explore innovation in product, service, business model, and delivery

Respectfully engage with cross-functional and cross-organizational teams focused on building businesses

Use analytical frameworks to generate insights from primary and secondary research

Develop narratives that communicate new concepts to customers and business leaders REQUIREMENTS


Other Responsibilities

Conduct ethnographic interviews with empathy; observe customers in their own environment

Connect observed customer needs to concepts that deliver value

Playfully create, prototype, and test new product concepts





Qualifications:

Advanced degree in Design, business, or related field is required. The successful candidate will have a strong portfolio that includes examples of team-based project work focused on new business development. Five or more (5+) years demonstrated experience in leading innovation teams to develop successful business opportunities is required. Experience in launching and managing an entrepreneurial endeavor is a plus.



The Concept Studio is located in Southwestern Connecticut overlooking the Housatonic River Valley. It is 30 minutes from New Haven, CT and 90 minutes from New York City.