Configuration Engineer - Web Ops

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.Applicants or employees with disabilities must be offered any reasonable accommodations, which are necessary for them to be able to perform the essential functions of a position.
 
PRIMARY DUTIES:
Responsible for problem-solving, configuration, and implementation efforts of Application Operations Group (AOG) activities and initiatives for large and / or complex software applications with an emphasis in
application deployments and application engineering of QA, Staging, and Production environments for the US Information Technology Services Teams.
 
Helps plan, develop and coordinate activities with various technologies including Windows 2000 Server, Windows 2003 Server, IIS, DBMS solutions, etc.
 
Be part of project teams that will work closely with all aspects of the firm. Will work closely with the core infrastructure teams (i.e. networks, server hardware and OS, monitoring, Exchange, information security etc.). Also will provide expertise to ITS's application development groups to facilitate the migration of applications through the application environment lifecycles (Development, Integration QA, Staging, Production).
 PRIMARY QUALIFICATIONS:
- Demonstrates a strong working understanding of troubleshooting techniques and strategies, IT engineering, deployment strategies and analyzing trending and statistics.
- Demonstrates an understanding of enterprise application
deployment techniques.
- Demonstrates an understanding of general infrastructure components and high level of how they interact.
- Demonstrates an understanding of testing techniques and strategies.
TECHNOLOGY/TOOL SKILLS
- Demonstrates a working understanding of Microsoft Enterprise software and technologies.
- Demonstrates an understanding of DBMS applications such as Oracle (8i, 9i and 10g), SQL Server
- Demonstrates an working understanding of application operations tools and monitoring technologies such as MOM or NetIQ.
- Ability to support level 1 and level 2 tech support teams.
SKILLS
- This resource will be called on to act as a representative of the AOG Application Operations team on particular projects, providing coordination, and point of contact services to the project team.
- Demonstrates a working ability to provide accurate project estimates and timelines.
- Demonstrates a strong ability to deliver on project commitments
.
- Demonstrates an ability to manage multiple project deliverables on multiple projects effectively.
- Demonstrates the ability to work with peers on project assignments.
- Demonstrates the AOG employee values in a positive and effective manner.
- Demonstrates a working ability to foster a cooperative environment with the entire project team. This resource is viewed as a "team player", who understands the culture and how to be effective in it.
EXPERIENCE
- 3 to 5 years of relevant business and working experience is required to ensure tasks are completed with minimal supervision.
- 3 to 5 years of experience in a Microsoft centric environment to ensure a strong foundation in application support and troubleshooting.
- Ability to work and communicate well with others.  Ability to work in a team environment.  Good customer service skills. Good analytical and troubleshooting skills.  Good organizational and planning skills.  Strong time management skills.
Ability to work autonomously in day-to-day management of software application stress testing projects.Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP,
Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
Please see Job Description