Cisco IPCC Support

Classification: Full Time Compensation: $85000 to $115000 per year Position will provide architectural design for VoIP telephony infrastructure with a leader in the online financial services industry. Responsibilities will periodically include tier 2 supports for operational issues for VoIP, traditional voice and data systems. As a Cisco IPCC Engineer you will be responsible for the technical leadership, architectural design, project management, and deployment of Cisco IPCC solutions. Position will lead technical projects to reduce cost, improve service or provide innovated business solutions consistent with the business strategies.
In this position you will be responsible for the engineering, configuration, installation, maintenance and upgrade of the companies VoIP deployment, supporting applications and network hardware. This will include installation of Cisco IPCC software, hardware setup & testing, remote monitoring, scripting, and integration with other enterprise applicationsSkills desired: Cisco IPT VoIP design, IPCC, Cisco Call Manager, Voice Gateways, and Cisco IP-IVR/Queue Manager. 5 + years experience with voice infrastructures design and support in a Cisco environment.
Minimum requirements: VoIP design and architecture, Cisco IPCC, general telephony engineering, technical project management or leadership. Experience with multi-site configurations in system engineering and administration role within Fortune 1000 companies is preferred. A background in Avaya Definity/Intuity Voice Mail systems and Aspect ACD a plus along with experience in conversion from these systems to Cisco IPCC.
**For Immediate Consideration, please send resumes directly to