Technical Support / Customer Support

Technical Support: Individual with solid technical/network support background, exceptional customer service skills and experience to provide internal and external technical support. Will work on electronic technical systems in-house to make sure they are sound before delivery and installation.Excellent opportunity with established electronics firm. Heavy volume of customer contact through phone support and interfacing.Immediate opening! Great job opportunity!Keywords: information technology, computer, hardware, network, customer service, repair, travel, computers, tech support, csr, c.s.r., cssr, c.s.s.r., customer service, customer service rep, customer service representative, customer support, customer care, help desk tech, help desk technician, help-desk tech, help-desk technician, desktop, PC, technical support, tech support, A+, workstation
REQUIREMENTS
Position requires a computer science degree with electronics experience. Minimum 2-3 years solid experience with hardware installation and support.
Help desk experience required. Previous sales or customer phone support experience a plus.Must be a "people person" and enjoy heavy customer contact both phone and in person. Must have outstanding communication skills, both written and verbal.
PC hardware, cabling, windows NT/98, and MS Office.
Professional attitude, and professional business casual dress required.
Salary based upon experience.Full Benefit package.Keywords: information technology, computer, hardware, network, customer service, repair, travel, computers, tech support, csr, c.s.r., cssr, c.s.s.r., customer service, customer service rep, customer service representative, customer support, customer care, help desk tech, help desk technician, help-desk tech, help-desk technician, desktop, PC, technical support, tech support, A+, workstation