Technical Help Desk (Tier 1)

Purpose: Helpdesk Technician (Tier 1) Duties: This is a 100% Phone Support position. The shifts are M-F (8am to 5pm) or (9am to 6pm). There is a team of 10 technicians. The consultant will support XP, Office 2003 suite including Outlook, Adobe/Acrobat and hooking up printers remotely. The consultant will train on supporting the Siebel CRM and using the Siebel tracking system. They will also use Citrix for Remote access (They will train on that as well).

Qualifications:
1 to 3 years of HELPDESK (PHONE) Experience. The consultant must have experience with XP, Office Suite 2003 including Outlook, Adobe/Acrobat and the ability to hook up printers remotely.

Location:
Rockville, MD

Classification:
Contract-to-Hire

Compensation:
Based on Experience Hour

People. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries is an equal opportunity employer.

Required Qualifications:
Skills Requirements:
XP, MS Office 2003 Suite, MS Outlook 2003, Adobe/Acrobat, Citrix, SiebelContact Information
Contact:Pierouchakos,Anthony