TREE & SHRUB SPECIALIST

SUMMARY: Provides service to residential or commercial customers by making timely tree/shrub applications, diagnosing and correcting landscaping problems through service calls and other customer communications, and selling/upselling services to new and/or existing customers, resulting in growth of the customer base.ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities are listed below. Other duties may be assigned.•Prunes shrubs and trees to shape and improve growth or remove damaged leaves, branches, or twigs.•Applies fertilizers and pesticides to tree and shrubs according to schedule, safety procedures, and label instructions.•Responds in a timely manner to customer requests for telephone and in-person service calls.•Completes required production forms and customer instructions.•Plans route for scheduled production.•Calls customers to confirm scheduled applications.•Assists in sales to current customers through means of contact on route and telemarketing.•Provides potential customers to provide them with an accurate cost of TruGreen’s tree and shrub service.•Completes production reports, new sales forms, customer invoice forms, and cancel/skip notices as required daily.•Performs a daily three-minute, 360 degree inspection of truck before leaving facility and upon return.•Maintains vehicle through cleanliness, safety, and general maintenance.•Assists in maintaining cleanliness of facility.Job RequirementsQUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees.MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area and volume.REASONING ABILITY:
Ability to carry out a variety of instructions furnished in written, oral, or diagram form. Ability to deal with problems involving customer service situations.CERTIFICATES, LICENSES, REGISTRATIONS:
As required by federal and state law.OTHER SKILLS AND ABILITIES:
Written and oral communication
Follow-up
Extensive local travel
Adaptability
Customer Relations
Listening
Problem solving
Organization
Self-motivator
Time ManagementPHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•While performing the duties of this job, the employee is regularly required to walk, use hand to finger, handle, or feel objects, tools, or controls, reach with arms and hands, and talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch, or crawl.
•The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee is occasionally exposed to chemicals.•The noise level in the work environment is usually moderate.Equal Employment Opportunity Employer (EOE/AA/M/F/D/V)