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 Senior Help Desk and Data Analyst

Details
Country: USA
Location: Chicago IL
Total applied: 40
Location:US-IL-Chicago

Base Pay:N/A
Employee Type:Full-Time Employee

Industry:Computer Software Healthcare - Health Services

Manages Others:no
Senior Help Desk and Data Analyst

Senior Help Desk and Data Analyst

Morrisey Associates, Inc.
Chicago, IL

Morrisey Associates, a Chicago-based company developing high quality customized software for the healthcare industry since 1987, seeks a Senior Help Desk and Data Analyst. Morrisey is seeking a technical professional with the right blend of technical savvy and interpersonal skills to assist hospitals in the implementation and support of Morrisey’s web-based case-management software. Successful candidate will exude a high level of enthusiasm for mastering a complex, clinical application in order to support customers’ technical and application challenges.

Technical and customer support professionals who are looking for a position requiring a wide variety of skills with new and different challenges every day, this is for you. Customer service skills a priority and ability to multi-task is critical.


The successful candidate will be a technical professional with:

•Strong abilities to troubleshoot relational databases; proficiency in SQL/PLUS
•Demonstrable experience with Oracle database administration tools
•Demonstrable experience with Crystal Designer
•Effective written and verbal communication and interpersonal skills including abilities to write user-friendly application documentation and to coach and train clients in software application usage
•Working knowledge of UNIX/LINUX platform
•Familiarity with web-based applications, IIS, Microsoft Server 2003, .Net, HTML, or HL7
•Software QA testing experience helpful.
•Familiarity with various VPN products, remote desktop and pcanywhere to conduct remote support
•Effective task management skills
•Bachelors degree (preferred)
•Two years or better of support desk or data analyst experience

We offer competitive compensation and benefits. Please send resume and salary history to:

[Click here for email]


(Visit our Web site at www.morriseyonline.com
REQUIREMENTS
Bachelors degree (preferred)
Two years or better of software support desk or data analyst experience

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