SAP/SD/Process Analyst -- Customer Service

We're a diversified, global technology leader helping customers innovate with confidence, enhance their competitiveness, and boost their efficiency.Our businesses-Scientific Instruments, Vacuum Technologies, and Electronics Manufacturing-bring together our high quality, innovative and user-friendly products with industry-leading service and support to create genuinely inspired solutions.Each person at Varian, Inc. is dedicated to our credo-Inspiring Excellence. Inspiring Excellence calls on us to always act with integrity, and with absolute commitment to our customers needs and dreams. At Varian, Inc. we're inspired by our customers, and strive to inspire others in all we do.Function: Sales/Customer SupportProduct Area: Vacuum TechnologiesResponsibilities:Responsibilities will include the following:Define and participate in the implementation, monitoring, and updating of SAP SD and SAP CRM applications
Develop Customer Service processes with attention to customer satisfaction & company profitability
Set-up and maintain streamlined systems in defined areas
Participate in the development and maintenance of worldwide processes (Turin, Italy & Pac Rim offices)
Participate in the design and management of logistics & distribution system with particular attention to cycle-time, costs, and inventory, as well as participation in activities/projects with the rest of the B/Us organization
Organize key process indicator measurements and surveys
Monitor and review communication technology advances for potential incorporation into our system
Perform other duties as required REQUIREMENTS
Qualifications:
The ideal candidate will possess the following qualifications:
Bachelors Degree (technical discipline, economics, or foreign languages a plus)
5+ years of industry experience in a related role
Proficiency in SAP systems and software
Excellent communication and interpersonal skills
Results-oriented individual who is a global thinker and a change agentCB