Retail Supervisors & General Staff

We are looking for Full-Time Supervisors and
Full-Time and Part-Time General Staff.

Every Borders store succeeds only through the combined efforts of a dedicated team of individuals. These employees are the face of Borders: They share their depth of knowledge and passion for what they sell, and above all, they offer incomparable levels of customer service.

Cashiers and Sellers—Books and Multimedia
The Cashiers and Sellers in a Borders store drive store sales through excellent customer service and suggestive selling. They utilize strong selling skills and extensive product knowledge to provide appropriate products, services and information to our customers. A successful Cashier or Seller possesses excellent customer service skills, interpersonal effectiveness and is enthusiastic and energetic.

Inventory Team
The Inventory Process Team supports the management team and whole store functions by working within a team to complete the inventory process by executing daily flow of product to and from the sales floor. Exceptional customer service skills along with strong organizational, problem solving, and communication skills are critical to success in this role.

Cafe Sellers
The Cafe Sellers drive cafe sales through excellent customer service and suggestive selling. Responsibilities include preparing and serving food and drinks, stocking and merchandising the cafe area, and adhering to health and safety standards. A successful Cafe Seller has strong customer service skills and is energetic and enthusiastic. Previous food or coffee retail experience a plus.

Supervisors
Supervisors provide leadership and foster a sense of teamwork, while supervising the sales floor and an operational area of the store. In addition, Supervisors act as mentors for the staff and support larger management and corporate plans. Supervisors are flexible, committed to staff development, and able to work varied hours. This hourly position requires strong leadership, communication, problem-solving, and organizational skills.

Please apply online for Downtown Boston (Boylston) at:
www.bordersgroupinc.com/jobs
REQUIREMENTS
Supervisor Job Requirements:
- Commitment to superior customer service
- Strong leadership and supervisory skills
- Knowledge of systems and retail procedures
- Excellent organizational, communication and interpersonal skills
- Excellent interpersonal skills
- Ability to work independently and as part of a team
- Flexibility and creative problem solving ability
- Strong knowledge, love and/or affinity for books and music
- Ability to work under pressure
- Ability to work varied hours including nights, weekends, and holidays
- Possess strong initiative and self-motivation
- Appreciation and respect for the diversity of all individuals in the workplace
- Strong knowledge, love and/or affinity for books and music
- Commitment to the store and to the Company's mission


Book/Café Seller Job Requirements:
- Good knowledge and love of books and/or music
- Excellent interpersonal skills
- Strong customer service skills
- Demonstrated verbal communication skills
- High level of stamina and ability to stand for extended lengths of time.
- Strong initiative and self-motivation
- Energy and enthusiasm
- Ability to work with computers
- Reading skills
- Ability to work independently and as part of a team
- Ability to work under pressure
- Ability to work varied hours including nights, weekends, and holidays
- Commitment the store and the Company's mission
- Appreciation and respect for the diversity of all individuals in the workplace
- Outstanding performance and accomplishments at Borders or Waldenbooks or previous retail experience