Retail Sales Representative-Roamer

Retail Sales Representative-Roamer

Cellcom, the wireless division of the Nsight Telservices family of telecommunications companies located in Green Bay, WI currently has an opening for a Retail Sales Representative-Roamer to act as a Fill-in at retail locations throughout Central Wisconsin.

Specific retail locations include the three Wausau locations plus Shawano, Stevens Point, and Marshfield.

This position requires the ability to acquire and retain potential and existing customers by presenting Cellcom’s product and service offerings from a retail location and over the phone. As a representative, you will respond to walk in and telephone requests for customer service.

Responsibilities & Duties:
Sells new services, rate plans and products to potential and existing customers at a retail location and over the phone. Meets individual goals for activations and business retention.
Executes and ensures the customer service delivery process is completed in an accurate and
efficient manner in the retail location and over the phone.
Responds to and follows-through with billing and engineering inquiries, and equipment servicing.
Performs duties to proactively retain customers, including rate plan analysis, outbound phone calls and presenting of renewal offerings.
Supports the customer delivery process by completing tasks as requested by supervisor such as ordering, delivering and stocking of resources, housekeeping, cash handling, invoicing and all required paperwork.
Advises supervisor of customer feedback, objections and concerns seeks opportunities to save customers, participates in team initiatives and meetings, and prepares various reports.

For more information on Cellcom and the Nsight Telservices family of companies, please visit us on the web at www.cellcom.com or www.nsight.com.
REQUIREMENTS
Retail Sales Representative-Roamer

Qualified applicants should possess a four year high school education plus two years of post high school education or equivalent; associate degree preferred and twelve to twenty-four months of customer contact experience required with prior sales experience preferred.

The ideal candidate will possess the following qualities:
Ability and willingness to learn
Detailed organized and results oriented
Ability to handle irate and difficult customers
Able to work at a fast pace
Able to handle cash

What we offer:
We offer a competitive base salary plus commission and bonus, mileage reimbursement, excellent benefits including generous 401k, product discounts and the ability to grow within our company.

To apply:
Interested candidates should submit their resume (MS Word or PDF format only! to:

Cellcom
Attn: Recruiter
P.O. Box 19079
Green Bay, WI 54307-9079
Email resume to [Click here for email]; fax to 920-617-7018; or complete application at any Cellcom location. E.O.E.

www.cellcom.com




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