Retail Sale Associate

Retail Sale AssociateWireless Advocates’ kiosks are located in Costco Warehouses nationwide. Our Kiosks operate in over 300 locations, in 36 states and we are still growing! What that means to you is the opportunity to join a great team with plenty of career growth potential! We are actively recruiting individuals who have a passion for delivering excellent customer service, a drive to be the best at what they do and a thirst to become something more.
As a Wireless Sales Expert, you will have the opportunity to develop and sharpen your sales technique, learn all about the latest and greatest in the Cellular phone industry, all while having fun at work. We specialize in high quality products and service plans from major wireless carriers, such as T –Mobile USA, Verizon and Sprint.DUTIES:
Sell phones, services and accessories at management approved pricing.Achieve sales and customer service objectives.Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling product from inventory, completing warranty paperwork, taking customer payments and filing finished orders to ensure accurate and efficient processing.Provides information on products, accessories, service features, pricing plans, roaming and data.Interface with other departments on customer behalf when necessary. Drives revenue by communicating the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate.Provides world-class experience by resolving customer complaints and/or by referring customer to supervisor or proper department for resolution.Focuses on retaining customers by providing updated product and promotional information.FUNCTIONS:Responsible for cash drawer and daily deposit of customer paymentsHandles incoming calls for customer service, bill payments, upgrades, trade-ins, and service charges, billing issues and customer complaintsPrepares equipment for installation and schedules installations and repairs; tests and assembles phonesMaintains store appearance and product presentation to company standardsHere is what we have to offer you:Competitive pay plan and commission structureExcellent trainingCareer Path Development and potential career growth
REQUIREMENTS
Here are some qualities we are looking for:
Outgoing and FriendlySelf DrivenTenacityInitiativeEagerness to LearnAvailable for a flexible work scheduleStrong work ethicCareer-minded
If we have just described you, here is what the job entails:Excellent customer serviceMeets and exceeds sales goalsBecomes an expert on the wireless merchandise and service plans we provideDedicated to meeting the needs of our customers
If you want to be part of a fun and fast-paced environment that offers Great Pay and Great Career Growth Opportunities please submit your resume and cover letter.We support and encourage a diverse workplace. Wireless Advocates, LLC is a drug and alcohol free workplace.
Related Keywords:cell phone, Cellular, telecommunications, wireless, retail, communications, sales, retail sales