Retail Assistant Store Manager - Carlsbad PCR

Purpose:
The Retail Assistant Store Manager position with Cingular Wireless has the following responsibilities: Assists retail store manager with managing and developing a professional sales force to ensure achievement of store revenue targets, operational goals and 100% customer satisfaction.

Meets assigned sales performance and profitability criteria. Assists with the hiring and development of retail store/kiosk staff. Assists with the facilitation of goal setting, coaching, and performance evaluation of staff. Facilitates and participates in weekly staff training/educational sessions to increase knowledge and create high levels of motivation. Assists in establishing, implementing and monitoring a prospecting plan to increase sales. Ensures store appearance meets company standards at all times. Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses. Spends 75% of time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting. Resolves customer concerns requiring the attention of a management position. Verifies accuracy of daily service revenue reports and bank deposits. Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with Cingular Wireless store standards. Ensures store/kiosk is opened and closed appropriately by following standard procedures, and any and all other duties when required.


QUALIFICATIONS:

Bachelor's degree in related discipline or equivalent experience.

Two+ years management experience in the telecommunications and/or

retail industry.

Two+ years sales experience, including prospecting, telemarketing and/or outside sales.

Demonstrated ability to exceed sales performance standards.

Excellent interpersonal, verbal and written communications skills and attention to detail is required, and ability to speak Spanish is desirable.

Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.

Ability to work in a fast paced team environment and available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district.

Cingular Wireless is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.

Classification:
Bachelor's degree in related discipline or equivalent experience.

Two+ years management experience in the telecommunications and/or

retail industry.

Two+ years sales experience, including prospecting, telemarketing and/or outside sales.

Demonstrated ability to exceed sales performance standards.

Excellent interpersonal, verbal and written communications skills and attention to detail is required, and ability to speak Spanish is desirable.

Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.

Ability to work in a fast paced team environment and available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district.

Cingular Wireless is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.
REQUIREMENTS
Required Qualifications:
Experience Requirements:
Bachelor's degree in related discipline or equivalent experience.

Two+ years management experience in the telecommunications and/or

retail industry.

Two+ years sales experience, including prospecting, telemarketing and/or outside sales.

Demonstrated ability to exceed sales performance standards.

Excellent interpersonal, verbal and written communications skills and attention to detail is required, and ability to speak Spanish is desirable.

Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.

Ability to work in a fast paced team environment and available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district.

Cingular Wireless is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.

Travel Percentage: 0%