Relocation Manager Assistant

Moving Station
Relocation Manager Assistant

The Relocation Manager Assistant will serve as the primary support to a team of Relocation Managers who counsel relocating individuals and their families. A Relocation Manager works with customers to facilitate the entire relocation process, including: Selling a current home, selecting and managing van lines and mortgage brokers, buying a new home, coordinating temporary housing options, and other move related activities. The Relocation Manager Assistant will assist at every step in the process to ensure efficiency and a higher level of customer service, and is expected to grow into the full Relocation Manager role.

Company Overview: Moving Station is a privately held services firm that provides turn-key relocation management support to a wide range of clients on behalf of their respective constituencies, including:

Senior living facilities and residential housing builders and their incoming residents
Military members going through a change of station
Corporate clients and their relocating employees
Organizations and their relocating affiliated members, employees, or related customers
The company has radically improved the way people go through the relocation process, traditionally a highly disruptive and stressful life transition, through streamlined processes, technology, and a singular dedication to extraordinary customer service. Moving Station provides a wide range of move-related services to ensure relocating individuals and their families receive the best value and service from all relocation-related service providers. In particular, the company’s Moving Made Easy® program is uniquely positioned to address the needs of the rapidly growing active adult and senior segments of the population

The job -
The successful candidate's responsibilities are summarized below, and the dynamic nature of a growth-oriented company will lead to additional project based opportunities.
Recognizing and resolving customer needs.
Managing files and vendor relationships.
Helping to maintain strong and trusting customer relationships.
Responding quickly to all tasks and being proactive to best assist Relocation Managers and the team as a whole.
Growing in the Relocation Manager Assistant role to become a Relocation Manager.

Benefits –
We offer an exciting benefits package.
REQUIREMENTS
Qualifications –
Excellent written and verbal communication skills and the ability to articulate well on the phone.
Strong collaborative skills and demonstrated experience as a contributing member of a team.
The ability to empathize with the needs of relocating individuals and their families.
A solid track record of providing consistent, exceptional customer service.
Strong organizational skills and a high level of attention to detail.
Fluency with Microsoft Office tools including Word, Excel, and Outlook and strong typing skills.
Four year degree from an accredited institution preferred.
2 years of customer service experience (preferred, but not required).


To Apply –
Please send resume to: [Click here for email]

EOE