Registration Representative

Department: Registration
Hours: Per Week 20.00
Location: Immanuel Medical Center
Shft: EveningsJob Description:Registers patients on arrival (ROA). Conducts patient interviews in a Hipaa compliant manner to obtain data required to complete inpatient and outpatient records including verification of all demographic, employment, retirement, accident and insurance information to ensure accuracy. Coordinates determination of benefits. Ensure insurance precertification, referral, and authorization requirements have been met for commercial, government and workers compensation payors. Obtains signatures for authorization for consent to treatment, release of information, financial responsibility, and those required by special insurance carriers. Follows up on obtaining any required information that is unavailable at the time of registration. Performs patient identification, chart assembly, stamping of appropriate charts for registration as designated by the service to be rendered and distributes patient information to the appropriate areas in a timely manner. Competent in ability to explain and answer all questions concerning the Consent For Treatment and Patient Rights and Responsibilities. Understands the appropriateness of securing required signatures on documents. Maintains current knowledge of insurance codes, service codes, patient types, and registration processes. Contacts Nursing units for patient bed assignments. Coordinates bed availability with MAC/Admitting Office.Education:
Required One year post secondary education required with emphasis in medical related classes preferred. Successful completion of Medical Terminology course required. Equivalent experience in customer service related or medical field will be considered.Experience:
Required: Minimum of two years experience in a customer service related position. One year of PC experience, working knowledge of Windows and prefer MS Word Applications.Knowledge/skills/abilities:
Excellent communication skills with all types of individuals. Excellent organizational and written skills. Ability to type minimum 40 wpm with above average accuracy. Ability to operate CRT, IBM compatible PC, copier, fax, phone, and headset. Job requires continuous reading skills and the ability to handle a heavy volume of work.
REQUIREMENTS
Please see Job Description