Receptionist/Switchboard Operator

Serve as receptionist and switchboard operator in an office or department; provide clerical support to area as directed, relieving others of routine typing, filing, and other tasks; serve as contact point for various vendors and staff such as copier repair, scheduling of public rooms, etc.ESSENTIAL FUNCTIONSAnswer, record and forward incoming calls; redirect callers to appropriate office or extension, or give callers telephone numbers for other locations or offices. Assist company personnel in making outgoing calls, and maintain records of same; give simple or routine information on telephone service or procedures.Receive and direct visitors and company staff; maintain guest register as appropriate; take and relay messages as requested. Receive deliveries of mail, packages, airline tickets, etc., and route appropriately. Assist vendors of supplies, maintenance, repair or other services. May be responsible for maintaining security of the office, becoming familiar with security and emergency procedures.Provide clerical support to the office or unit; may include routine typing, data entry, filing, mail processing, photocopying, etc.Maintain department records, such as supply or equipment inventories; maintain reservation calendar or meeting room schedules. Safeguard the confidentiality of records and files as appropriate; maintain all records accurately and on a timely basis.As assigned, provide paging services and make general announcements on the communications system. Relay messages on telephone service or repair needs to supervisor.Other activities as assigned by management.
REQUIREMENTS
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