PT Office Scheduler- Indianapolis/Louisville

VNU is a global information and media company with leading positions in marketing and media information, business publications, and trade shows. Its widely respected brands include ACNielsen, Nielsen Media Research, Billboard, Adweek, and The Hollywood Reporter, among many others.Nielsen Media Research is the pioneer and industry leader in television audience measurement and advertising information services worldwide for more than half a century. We are headquartered in New York, with offices throughout the United States. At Nielsen Media Research, our reputation for integrity, innovation and commitment to professional development attracts the industry's top talent. Rated as one of the most diverse (Top 50 Companies for Diversity, Diversity Inc, 2005) and best places to work (Top 100 IT firms, ComputerWorld, 2004-2006; Best Computer Jobs in America, 2002), Nielsen Media Research is proud of our career opportunities and the many programs we offer that help foster career development. We have over 6000 employees throughout the US and offer a quality of life and comfortable work environment.Nielsen Media Research the leader in the TV ratings business is looking for a professional and dependable individual to play an important role in our Indianapolis office.This position contacts households to schedule the installation and removal of equipment, schedules and confirms appointments,
and handles incoming calls. No selling is involved however persuasion skills and superior communication skills are required.Successful candidates will use their Windows 95 experience, customer service background
And excellent communication skills. Candidates must be comfortable with phones and computers. Bilingual language skills are a plus.Must be able to work M-F 9 am-3 pm.Starting pay: $10 hourQualifications
Requirements:
Strong verbal and written communication skills.
Sales/Service experience with strong permissioning skills
Excellent Communication Skills
Computer skills with MS Word experience and knowledge
High school diploma
Ability to manage detailsDESIRED:
Past sales experience
Persuasion skills
Previous Calling center experience
some collegeWe strongly encourage the referral of women and minorities for all open positions. EOE/M/F/D/VNielsen Media Research is a subsidiary of VNU, Inc. which also includes BPI Communications, Inc., Bill Communications, Inc., SRDS and VNU Marketing Information, Inc. VNU, Inc. is a division of Netherlands-based VNU one of the
world's leading publishing and information companies.
VNU promotes and enforces an active policy of Equal Employment Opportunity (EEO) for all individuals. For more information on our brands, please visit www.vnu.com.
REQUIREMENTS
Please see Job Description