Outlet Manager

Hospitality


The Palace Hotel, San Francisco's oldest luxury hotel, is offering a challenge that you have been waiting for. If you think that you can successfully represent and sell a San Francisco landmark than you should consider this opportunity.

We are looking for an Outlet Manager that has a proven record in exceeding goals. The Outlet Manager Assist the Director of Outlets with the development, implementation and maintenance of the quality standards for Outlets. Responsibilities include, but are not limited to organizing and conducting pre-shift and departmental meetings, scheduling and directing staff in their work assignments, creating forecast and revenue reports, and interacting pro-actively and positively with guests. This role with assist the Director of Outlets with hiring, training, and directing Outlet associates.

In addition, you will be working with an extremely talented, driven, and fun loving team. Excellent Benefits including hotel discounts around the world are being offered.



Highly succesfull candidates in this position have in the past advanced to a Director of Outlets position.



Do you have what it takes? If so, you should apply!


The Palace Hotel, located in the heart of San Francisco, is the oldest and most beautiful historic luxury hotel in San Francisco built in 1875. Our outstanding staff is energized with the desire to provide an exceptional, friendly and upscale hotel experience. We offer over 550 luxuriously appointed guest rooms and suites. Three exceptional restaurants within the hotel including the world famous Garden Court and our Pied Piper bar are popular among locals. In addition, the Palace Hotel is known to be the perfect location for weddings as well as corporate events as we offer 55,000 square feet of banquet space. The Palace Hotel is within minutes from San Francisco's best shopping and entertainment. We look forward hearing from you.
REQUIREMENTS


The essential functions of our Outlet Manger entail:

- Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests' satisfaction. Handle guests' complaints and thank the guests upon departure. Monitor and supervise set up and maintenance of dining room area to ensure that it is up to standard.

- Control flow of room by seating guests in each section by rotation. Responsible for assigning and supervising all opening and/or closing side duties. Make entries into logbook. Assist with scheduling attendants and control of greeters, servers and bus attendants.

- Conduct pre-meal meetings on a daily basis. Participate in ongoing training of employees to ensure that employees continue to improve their performance. Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures.

- Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies.


This position requires previous luxury hotel and/or upscale restaurant experience.