Operations Coordinator

This is an ENTRY LEVEL position.

Company Description: Founded in 1905, C.H. Robinson Worldwide, Inc., a Fortune 500 company, is a multiple business line company headquartered in Minneapolis, MN with 5,000 employees in over 170 branches worldwide. CHRW is the largest provider of third party transportation logistics services in North America. In addition, CHRW is the world's largest trader of fresh fruits and vegetables. CHRW is one of the few US based third-party logistics providers with the capability to arrange and manage transportation using all modes, on a worldwide basis. The culture at CHRW is driven by the people. We promote an atmosphere rich in entrepreneurial spirit, where people take the opportunity to be creative, share ideas, and have ownership in CHRW, their careers, and the future.

Position Description: The Operations Coordinator position is an integral part of a successful sales team in our branch offices. This position ensures operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our systems.

Accountabilities:
•Customer and carrier follow-up
•Answer incoming calls
•Schedule appointments
•Dispatch loads
•Audit load information
•Complete customer requests

Required Qualifications:
•Ability to follow customer's individual guidelines
•Effective communication skills
•Strong customer service skills
•Attention to detail and accuracy
•Ability to multi-task
•Decision making and problem solving skills
•Ability to prioritize and manage time
•2 years of Operations or Customer Service experience

Preferred Qualifications:
•Bachelors degree or equivalent industry experience

C.H. Robinson Worldwide, Inc. EOE
I certify that the answers given by me to the following questions are true and correct, nor have I omitted any material information. I understand that any misleading, incorrect or incomplete statements will render this application void, and if employed, would be cause for my immediate termination upon discovery. I further agree that CHRW and its subsidiaries shall not be liable in any respect if my employment is terminated because of the falsity of statements, answers or omissions made by me in the employment application.

Should I become employed by CHRW, I understand that my employment will be on an "at will" basis. That is, if employed, I understand that I am free to terminate my employment at any time for any reason. Likewise, CHRW may terminate my employment at any time for any reason.

I certify that if I am employed by CHRW, I would not be violating any existing or previous non-compete agreements that would exclude me from legal and gainful employment at CHRW.

I understand that if I am accepted for a sales or management position, as a condition of employment, I will be asked to sign an employment agreement which restricts my future employment with competitors. At my request a copy of this agreement will be given to me.

I authorize investigation of all statements contained in the application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others, hereby release the Company from any liability as a result of such contact.

I understand that, in connection with the routine processing of your employment application, the Company may request from a consumer reporting agency an investigative consumer report including information as to my credit records, character, general reputation, personal characteristics, and mode of living. Upon written request from me, the Company, will provide me with additional information concerning the nature and scope of any such report requested by it, as required by the Fair Credit Reporting Act.
Contact Information

Company: