Network Services Specialist - Cisco

Glotel is currently looking to fill an immediate contract-to-hire opening with a client in Center City Philadelphia.

Job Desc:
Network Managed Support Specialist will work on a standardization project on the I.S. network of routers and switches. Experienced in Cisco router and switch troubleshooting/configuration. Enterasys switch experience is a strong plus. Positions are Monday -Friday 8am-5pm

The Specialist will work with the Network Implementation Engineering team as they standardized the Cisco routers and switches and upgrade/tear out the old Enterasys switches for all company locations.

POSITION: NETWORK MANAGED SERVICES SPECIALIST

· Perform network support functions for network problems in accordance with the problem management process. This involves layer 1-3 problems in a state of the art MPLS based IP backbone, as well as, problems with internal IT network infrastructure such as routers, switches, firewalls, load balancers, DNS and mail relay.
· Escalate problems to the senior Tier II staff, internal Network Engineering team and external vendors as required.
· Identify chronic problems and taken action to identify and resolve the root causes.
· Assist on performing RCOA (Root Cause Outage Analysis) on network problems.
· Perform network configuration changes.
· Review logs and performance reports for emerging problems and initiate preventive action.
· Perform changes on managed routers, switches, and support existing connectivity.
· Perform operating system upgrades to dedicated routers and switches in accordance with Network Engineering recommendations
· Review network requirements and engineering concerns associated with customer requests such as, equipment configuration and operational impact.
· Provide a technical network interface with internal organizations.
· Provide on-call support functions.
· Maintain technical expertise and required industry certifications and stay current with new and emerging networking technologies.

REQUIREMENTS

SKILLS:
· Minimum two years industry experience in an implementation and support role in a large enterprise or service provider environment with the installation and support of a large IP network.
· Working knowledge of basic routing protocols.
· Working knowledge of advanced routing protocols including BGP4, OSPF, EIGRP and knowledge of the Internet concepts and routing architectures is desired.
· Working knowledge of spanning tree and layer two switching concepts is required.
· Working knowledge of load balancing technologies, firewalls, IDS, DNS is desired
· Working knowledge of Cisco IOS is required.
· Working knowledge of Juniper Routers and JUNOS software is highly desirable.
· CCNA or JNCIA certification within the first four months of employment is required
· Intermediate knowledge of data communication concepts and technologies is required.
· Ability to effectively use diagnostic tools is required.
· B.S. degree Electrical Engineering, Computer Science or equivalent skills developed through industry experience is required.
· Ability to learn and respond to demands in a fast-paced, highly technical environment and to manage multiple projects and responsibilities is required.
· Ability to effectively work in a team environment, as well as, independently is required.
· Good organizational, time management and service delivery skills are required.
· Effective written and oral communication skills are required.
· Strong computer skills and proficiency in productivity tools are required.



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If you or someone you know can successfully fill the position as stated above, please contact your local Glotel office immediately!! Be sure to visit