Multi-Lingual Technical Support: Japanese, Spanish, Portuguese

Multi-Lingual Technical Support Analyst

Hyland Software Inc. seeks self-motivated IT professionals to join its industry- leading technical support team. Our analysts work directly with partners and customers around the world, ensuring that OnBase solutions operate efficiently and effectively across a wide set of business environments. Successful applicants must be eager to learn new products and have a personal commitment to customer satisfaction. You should have a demonstrated ability to learn software and a desire to troubleshoot issues in a collaborative, professional relationship with other OnBase professionals. Our company is committed to a high-level of training and supports industry-appropriate certification programs through its internal university system.

Hyland Software, Inc. provides a dynamic, fast-paced environment. Hyland Software has been named to the: Inc. 500 Deloitte & Touche Technology Fast 500 Weatherhead 100 Hyland Software recognizes that employees are our greatest asset. Onsite amenities include: child daycare hair and massage salon diner dry cleaning services
REQUIREMENTS
Requirements include strong computer knowledge and technical skills. Good analytical and organizational skills, as well as excellent communication and customer services skills. Previous customer service experience should indicate a commitment to excellence.

**MULTI-LINGUAL OPPORTUNITIES
Hyland Software currently is seeking candidates who are fluent in any of the following languages:
• French
• German
• Italian
• Japanese
• Portuguese
• Spanish

For consideration, please reference Job Code MLTECHS5CBLDR and apply online for Technical Support Analyst under Multi-Lingual Opportunities at http://jobs.hyland.com or fax resume to 440.788.4511. Online applications are preferred; please do not mail hard copy resumes.

*An Equal Opportunity Employer
http://www.onbase.com