Marketing Services Representative

More than a credit card, Discover Financial Services is part of the Credit Services business unit of Morgan Stanley, a Fortune 500 Company, and one of the world’s pre-eminent financial services firms, with leading market positions in securities, asset management and credit services. Discover Card is currently ranked as the nation's second largest card issuer based upon the number of accounts and has over 50 million Card members. We seek employees who can: communicate effectively, are results driven, thrive in a team atmosphere, deliver exceptional customer service, are flexible and willing to share ideas, and believe in giving back to the community. We’re glad that you’re considering Discover Financial Services as your pathway to career fulfillment and success.
Description:
Employees relate to customers on incoming and outgoing calls in an engaging, personable manner and proactively promote the Discover Card brand and its products and services. New employees place outbound sales calls to existing customers and are required to be on the phone for the majority of your shift. Successful employees excel at building rapport, conveying product benefits, and closing the sale. All employees are required to meet established sales and performance goals while maintaining quality standards. Career-oriented leaders have the opportunity to move into positions of greater responsibility and compensation.
Substantial incentive bonuses awarded monthly based on sales results and overall performance.
Work schedule: Flex time - 35-39 hours per week, Part time - 25-29 hours per week, Prime time - 16-20 hours per week. Weekend and holiday scheduling flexibility is required to meet business needs.
REQUIREMENTS
REQUIRED SKILLS:
This is a phone-sales position requiring a pursuasive communication style and ability to overcome initial customer objections.
Excellent verbal and written communication skills.
Proficient keyboarding skills
Stable work history and reliability
Enjoy working in a goal-oriented environmentDESIRED SKILLS:
Call Center Sales Experience Preferred