Inside Sales - Customer Service Representative

Inside Sales/Customer Service Representative
Hartford Fastener distributor is seeking a detailed, well organized and goal-oriented individual to process incoming sales quotations and orders from prospective and existing accounts.
REQUIREMENTS
Responsibilities include:
·Source and compile price and delivery information from Suppliers and internal systems for use in generating sales quotations to customers.
·Liaison between the customer and suppliers on special order requirements.
·Prepare, track and follow up on quotations within established timelines.
·Maintain quotation file records for ease of use by others in the company.
·Assists in maintaining and managing Vendor Managed Inventory programs with select accounts.
·Respond promptly to all other inquiries from customers and the Outside Sales staff to include but not limited to order entry, order expedites and return materials processing.

Qualifications:

·Prior inside sales/customer service experience. Also individuals with some purchasing/sourcing background that have some customer interface.
·Must be MS Outlook, Word and Excel literate.
·Well-organized with the ability to multitask and move from one function to another with ease.
·Very detail-oriented; consistently maintains a high level of accuracy.
·Prior experience working with computerized systems.
·Good interpersonal and communication skills.
·Strong work ethic and team-oriented.
·Ability to read blueprints a definite plus.

Company benefits include health, dental, & 401k savings plans.