Inbound Customer Service Representative

Fidelity National Information Services, Inc. (NYSE:FIS) formerly known as Certegy Inc. is a leading provider of core financial institution processing, card issuer and transaction processing services, mortgage loan processing and related information products and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top ten. Nearly 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS maintains a strong global presence, serving over 7,800 financial institutions and over 100,000 retailers in more than 60 countries worldwide. FIS has current openings for Customer Service Representatives in our Check Authorizations Call Center to answer incoming calls from the point of sale for check approval.
REQUIREMENTS
Qualified candidates will have basic typing/keyboarding skills of at least 20 WPM, numeric and spelling aptitude, and the ability to use proper phone etiquette. Prior call center experience is preferred but not necessary. We are open 24/7 and are hiring for day and evening shifts. We currently have full-time and part-time shifts ranging between 25-40 hours a week. Must be able to work one 8-hour shift per weekend (we let you choose Saturday or Sunday). We offer flexible scheduling and paid training! Base pay ranges from $7.25-$8.75/hour plus shift differentials: 5% weekdays after 6PM, 10% all hours worked on the weekends. We also pay a differential for fluency in Spanish and/or French! Excellent opportunity to join a growing company!!! FIS is an Equal Opportunity Employer.