Helpdesk Level 1

Volt Technical Resources, the primary recruiting partner for 2Wire in Tempe, AZ is seeking qualified Technical Support Representatives!Level 1 and Level 2 Techs receive inbound calls at our client's state of the art support center in Tempe, where they provide customers technical assistance setting up their home networks and accessing the Internet.Our Technical Support Agents start at a minimum of $12/hr with the option of earning up to $13.50 per hour based on their availability!Option to move into a Level II role, with a pay increase of $1.22 per hour, after 30 days of employment!Ability to earn Monthly Performance Bonuses.Medical & Dental Benefits after 30 days.Employee Reward, Recognition & Development Programs.Paid Ongoing Advanced Technical Training.Opportunity for Career Advancement.Variety of F/T & P/T Shifts to choose from.Absolutely no selling or quotas involved.Candidates have the ability to become an employee of 2Wire!The advantages of this include: 3-weeks of paid time off. 6 Regular Holiday & 5 Floating Holidays. Home internet reimbursement. Employee stock options. Exceptional medical benefits and dental benefits. 401(K). Flexible Spending account. Life Insurance/Disability Insurance.Looking for stability, career growth, and an opportunity to work with a worldwide synergetic company?
Volt Technical Services Group is a FORTUNE 1000 company founded in 1950 with currently over $2 billion in annual sales. With over 350 offices nationwide, VOLT is one of the world's leading Technical Service consulting firms and is a recognized leader in the IT and Engineering arena.
Volt offers a comprehensive benefits package including 401k, direct deposit, your choice of two Medical Insurance plans, paid holidays, referral bonuses and a flexible dependent care spending account.
Thank you for choosing Volt Technical Services Group.


Requirements:

Must have a solid understanding of Networking and Computer Operating Systems.Working Knowledge of TCP/IP, DHCP & DSL.Exceptional Troubleshooting & Customer Service skills.Ability to succeed in a fast paced support center environment.


Location: Tempe, AZType: CONTRACTDuration: Temp to HirePay Rate: 12.00 - 13.50 Hourly DOEContact:Volt Services Group (Phoenix Tech)