Help Desk Analyst I

Classification: Contract to Full Time Compensation: $18.00 to $20.00 per hour Our client is a very ambitious and fast growing company in Berkeley. This is a very casual and fun work place and there will be a lot of learning opportunity to grow as an IT professional. This client is looking for an entry level desktop support / level 1 helpdesk person to answer technical support inquiries over the telephone, via email and in person. This person will be working within a 5 people IT team to support 150 end users in an all Microsoft environment. The type of candidate we are looking for will have excellent verbal, written, communication and presentation skills for documentation responsibilities. This position requires the ability to organize, prioritize and complete multiple tasks simultaneously. Ability to demonstrate a responsive, 'customer service' approach in listening and responding to requests. Be flexible enough to work occasional long hours and weekends. Ability to communicate status of work activities and issues with peers and management as they relate to projects and tasks. Strong trouble-shooting skills. We're seeking an individual with strong self discipline and one who will respond well to structured environment.MCP and A+ preferred. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.With more than 100 locations in North America, Europe, and Australia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for IT initiatives ranging from Internet development and multiplatform systems integration to network engineering and technical support. Robert Half Technology offers online job search services at