Field Service Technician/Heavy Industrial Equipment

LeeBoy, a North Carolina based Paving Equipment Manufacturer is seeking an experienced Field Service Technician. The ideal candidate will have two to four years related experience and/or training in the troubleshooting and operation of heavy industrial equipment including but not limited to Asphalt Pavers, Graders, Rollers, Loaders, etc.

Job Summary:

A Field Service Technician plans and coordinates activities concerned with the repair and installation of industrial equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties.
REQUIREMENTS
Requirements/Responsibilities:

Up to 25% Travel

Able to install new or modified equipment at customer's facility or dealers location to ensure full functionality according to specifications

Reviews/maintains performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.

Analyzes review and inspection findings to determine source of problem, and performs repair, replacement, or other corrective action.

Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.

Provides on-site technical assistance to help troubleshoot and repair equipment.

Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.

Provides on-site technical assistance to help troubleshoot and repair equipment.

Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.

Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.

Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

Annual Compensation range is from 45k to 49k based. We offer health insurance, life insurance, dental and a matching 401k.

You may visit our website at www.leeboy.com in order to find out more about our products!