Desktop Support Analyst - San Bernardino (5662)

Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Desktop Support Analyst to join our team in San Bernardino, CA.Job Responsibilities:

Resolves hardware and software problems expeditiously and with minimum disruption to computer/phone system users and coordinates hardware repairs with vendors, when appropriate.

Completes desktop related projects as assigned (e.g., office moves, printer installation, Phone and Fax moves and installations, etc).

Installs personal computer related hardware and software according to schedule, scope of objectives, and standards.

Assists users with using desktop software when appropriate.

In coordination with LAN Administrators, assists with network software installation and problem troubleshooting.

Maintains desktop, terminal, and printer hardware & software documentation.

Supports on-call schedule and response to priority incidents as needed.

Updates problem/project-tracking records in a timely manner.Required Skills:

2+ years of desktop support experience.

2+ years of Windows 2000/XP experience.

Ability to walk long distances quickly, standing for long periods of time.

Ability to lift and move 45 pounds on a consistent basis.Desired Skills:

Knowledge of Industry Standards.

Task Oriented and require attention to detail.

Ability to exercise good judgment in determining work and problem resolution priorities and approaches.

Must be a Team Player with outstanding communication skills.

Background in healthcare, preferably in a hospital environment or 24/7 environment NEC.

Analytical thinking, problem solving, customer oriented, and commitment to quality.