Desktop Client Support Analyst I

Kelly IT Resources is currently recruiting for a Desktop Client Support Analyst I, who will be working on-site at a highly regarded client. Kelly IT Resources is among the largest and most respected technology recruitment firms in the country. We serve 92% of the Information Week 500 companies.

Kelly IT Resources® specializes in providing companies around the world with information technology professionals. We are a part of Kelly Services®, a US-based Fortune 500 company and a global staffing industry leader.

Competencies Required:
Responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Must have experience in computer hardware, software with main emphasis in a break/fix environment. Familiarity with operating systems, network operating systems, and LAN/WAN. A+ certification, ability to obtain Dell and Toshiba certification. Excellent customer service and interpersonal skills to effectively communicate with all levels of employees. Can get Certification in current operating system, (MCP). A+ certification, ability to obtain Dell and Toshiba certification. ESC is a 7X24 operation.

Scope of Work:
A 24X7 operation. Responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.


***Position located in Kansas City, MO... Relocation expenses are not covered****


***Manager will only review candidates having ALL the specific skills listed****


***Assignment is expected to last 6 months****


***Third Parties/1099's/Corp-Corp Candidates will NOT be considered****




job Requirements


Please refer to the job description above.