Customer Training Specialist - RCS - Simulation & Training

Provide electronics knowledge/technical skills for accomplishment of customer training including operation, schematic theory, troubleshooting, assembly/dissassembly, alignment, and repair of Collins avionics equipment.

Develop new training courses and secure necessary data to develop and plan courses using available resources such as project engineer interviews and software research tools including E-Matrix.

Maintain a thorough understanding of the engineering drawing process including document release, test specs, document change notice, and revision control practices.

Work closely with the courseware development team to co-author select courses, critique course materials, and provide overall subject matter expert (SME) support.

Prepare course outlines, lesson plans, and selecting the appropriate method of instruction in accordance with approved standards and contract requirements.

Operate various interactive classroom resources and audio visual equipment to support training and meet training objectives.

Provide feedback to other instructors, technical writers, FSE/CSE personnel and engineers regarding technical manual errors or equipment design deficiencies. Recommend corrections and revisions.

Learn equipment/systems by setting up, operating, and performing functional tests on equipment/systems to be trained.

Forward leads for potential sales to appropriate management/marketing personnel.

Present professional image in conduct, attitude, and appearance.





Grade 5 requires an undergraduate degree in applicable science or engineering field or equivalent.

Grade 7 requires an undergraduate degree in applicable science or engineering field or equivalent, plus three (3) years or more of directly related experience in military or commercial avionics, maintenance/instruction.

Must possess directly applicable experience with aviation in general including communications, navigation, and surveillance systems and the ground air traffic control environment.

Must be knowledgeable of Government/military training specifications and forms.

Knowledge of Collins avionics products, equipment and systems or similar systems closely related in design and functional characteristics.

Must possess excellent communications skills along with the ability to maintain effective working relationships with internal and external customers.

FAA A&P license with aircraft Flight Line Maintenance experience preferred.





Applicants must be capable of obtaining a US Department of Defense Security Clearance. US Citizenship required.

REQUIREMENTS
Bachelor's Degree in appropriate discipline or six years related exempt experience.