Customer Technical Support Agent

Volt Technical Resources, the primary recruiting partner for 2Wire in Tempe, AZ is seeking qualified Technical Support Representatives!Level 1 and Level 2 Techs receive inbound calls at our client's state of the art support center in Tempe, where they provide customers technical assistance setting up their home networks and accessing the Internet.Our Technical Support Agents start at a minimum of $12/hr with the option of earning up to $13.50 per hour based on their availability!Option to move into a Level II role, with a pay increase of $1.22 per hour, after 30 days of employment!Ability to earn Monthly Performance Bonuses.Medical & Dental Benefits after 30 days.Employee Reward, Recognition & Development Programs.Paid Ongoing Advanced Technical Training.Opportunity for Career Advancement.Variety of F/T & P/T Shifts to choose from.Absolutely no selling or quotas involved.Candidates have the ability to become an employee of 2Wire!The advantages of this include: 3-weeks of paid time off, 6 Regular Holiday & 5 Floating Holidays, Home internet reimbursement. Employee stock options, Exceptional medical benefits and dental benefits, 401(K), Flexible Spending account and Life Insurance/Disability Insurance.


Requirements:

To ensure success, the following are requirements for the position:Working knowledge of TCP/IP and other networking protocols, strong communication skills, strong windows navigation skills (multiple versions), 18 years of age, High School Diploma/GED, pass a criminal background check, and currently be living or planning on living in the Metro Phoenix area.All candidates are also required to take a 20 question proficiency exam prior to an interview. To schedule your appointment, call 480-718-3639, or send your resume via email for immediate consideration.

Location: Tempe, AZType: CONTRACTDuration: Temp to HirePay Rate: 12.00 - 13.50 Hourly DOEContact:Volt Services Group (Phoenix Tech)