Customer Service Team Member

1. Perform all duties of Customer Service Clerk as necessary; stock registers with supplies as needed 2. Provide excellent customer service, striving to exceed every customer’s service expectations 3. Check out customer groceries efficiently and accurately 4. Be proficient with PLUs and the Front End Code Book, Walk produce department as permitted by TL to learn new produce codes; Pass entry-level and then expanded PLU code test when assigned 5. Maintain a professional demeanor at all times 6. Follow proper check, ATM and credit procedures 7. Use proper procedures of the use of tares when ringing up all scalable items 8. Clean and stock Front End area especially own register; change tapes and ribbon as needed 9. Follow all cash-handling procedures; Understand, meet and exceed regional cashier variance policy (CVP) 10. Comply with all State Health and Whole Foods Market Safety codes and Policies 11. May assist in training of new Cashier and Courtesy Team Members 12. Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers 13. May participate in Team Member evaluation process for team vote and job dialogues 14. Proactively participate in all Regional Front End programs as described by leadership 15. Perform all duties as assigned
REQUIREMENTS
1. Very good customer service skills 2. Excellent communication skills necessary for good customer and team relations 3. Patience in dealing with the general public and other Team Members 4. Ability to work well with others 5. Safe work habits; ability to learn proper use of baler (must be 18 years of age or older) 6. Positive attitude; a desire to learn and grow in the Front End team a plus 7. The ability to work in a fast-paced environment, with a sense of urgency 8. Ability to work a variety of shifts 9. Understanding of the importance of working as a team 10. Good organizational skills 11. Good math skills